From the setup of the e-commerce environment to a 360° management, from the assessment to optimization aimed at maximizing performance. We design your online business, we implement it and follow it step-by-step to ensure the full success of the investment.
E-Commerce Development
We develop the ideal solution for every business need in synergy with the customer. From the graphic design , that best expresses its corporate identity, to the . Our software extensions guarantee maximum customization, ensuring theintegration with any business applications, as well as the importing of existing data and the connection with the most popular marketplaces.
Store Management
Commerciando is the partner that supports you in day-by-day operations, not only during the development of your store. We follow the entire operational chain, analyse the data and suggest the right actions to maximize your business performance. We work together with the customer to identify the best strategies (merchandising, promotions, omnichannel, logistics, etc.) aimed at achieving the set goals.
Social & Web Marketing Management
Certified experts in SEO, Facebook Adv, Google ADS and e-mail marketing, study the most effective actions to reach the right audience for your business; a coordinated action designed specifically to have the maximum commercial impact and increase your company business.
Our team of experts is always aligned with the market evolution and is able to implement innovative marketing strategies designed to increase the customer’s profitability, with targeted upselling and cross-selling actions.
Our technology partners allow us to integrate and interact with marketing automation, social commerce and chatbot platforms.
Analysis & Reporting
The use of forecasting metrics allows us to analyse performance, share it with the customer and develop an effective and efficient marketing plan.
A team of analysts identifies the KPIs to measure specific performance, monitoring critical issues, purchasing behaviour, competitors activities, generating reports aimed at suggesting actions to optimize each individual activity.
Customer Care & Backoffice
A highly qualified customer care, provided through services of vocal advisor, chat and social channels, allows us to follow multi-channel and multi-language pre and post-sales. An advanced ticket system with pre-set escalation systems, ensures fast and controlled requests management.